Does Square Trade Do Ipad Repair

Apple doesn't guarantee their products confronting user harm, like dropping it on the pavement and so breaking the display, so we recommend readers insure their devices.

Nosotros compared five of the best options for covering an iPhone and settled on AppleCare or SquareTrade. I chose to become with SquareTrade mainly due to previous experience. It'south a adept value, if the company comes through for the user. SquareTrade includes accidental impairment covering the display on the iPad, and extends Apple tree's ane year warranty to two or 3 years. They don't cover loss or damage due to natural disasters.

SquareTrade makes the coverage available for a minimum of $89 on iPad.

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I dropped my iPad mini earlier this calendar month, breaking the screen in two places and bending the aluminum frame. I had to file a claim, and hither's how that worked out:

Buying a SquareTrade Protection Plan for iPad mini

SquareTrade makes it unproblematic to buy coverage. Click on "Become a Protection Plan" on the main page and a drop down list reveals the electronics they embrace. The list includes:

iPad
iPhones
Other smart phones
Other tablets
eReaders
Laptops
TVs
Cameras
A catch-all category called "Everything Else".

square ipad

With an iPad, they offering a few options. Select the model and length of coverage, either ii or three years. Select a $49 deductible, which brings the coverage down $ten, but volition cost the user $49 if in that location'south a claim. We recommend paying the extra $10.

When the user submits a claim, SquareTrade will either gear up the device or issue payment for the cost of the device. For example, the 64GB iPad mini with Verizon LTE that broke toll $659. Paying the $10 more than means they pay the total $659. Saving $10 upwards forepart means they will only pay $610, the cost of the device minus the deductible. Paying the extra $10 makes more than sense.

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While some SquareTrade plans don't embrace accidental impairment like drops, all iPad plans do. When buying a plan for other items, exist certain to get the accidental harm, which will cost more than just an extended warranty.

The user must send a copy of their receipt. The site makes gives simple instructions for submitting the receipt.

Items purchased on eBay follow a slightly different checkout process. Look for the eBay link on the checkout folio once the buyer selects their coverage.

Filing a SquareTrade Merits for iPad mini

squaretrade claim

To file a claim, go to the SquareTrade dwelling folio and click on the File a Claim link in the upper right corner. Follow the instructions to file the claim.

The user volition select a payment method in the result SquareTrade can't fix the item covered. I picked PayPal, the fastest manner to get paid cash. They volition also send a check, or email the user an Amazon Gift Certificate.

It took SquareTrade nearly a full day to respond to the claim. They provided a prepaid UPS label to use to ship the iPad to them. Shipping took a week. They sent the following email in one case the iPad made it into the UPS system.

squaretrade status email

Plan to get without the device for a week to two weeks or more. Because of that, ane may wish SquareTrade offered overnight shipping. We understand that this would cut into their profits, but it's like shooting fish in a barrel to imagine that many users would pay actress to get overnight or 2nd day shipping. I shipped the iPad on January 7, 2022, and received the funds via PayPal January 23, 2022.

Communications

SquareTrade communicated the condition of the iPad merits well, despite the slow turn around. The only hiccup came in email proverb they received the iPad. I checked the site to confirm the condition. It still showed the iPad status as in transit via UPS. Which i's correct?

squaretrade-funds

A couple of days later an email arrived that said they would endeavour to prepare the iPad. The next email came a week later; information technology said they couldn't repair the iPad because the damage was also extensive or parts weren't available. I'm guessing the problem lied with the latter issue, since it only needed a screen replacement. SquareTrade promised to send funds via PayPal in ii-3 days. The next mean solar day $659 showed upward in our PayPal business relationship, faster than promised.

Conclusion and Recommendation

The claim process went well with just one complaint. I'm happy that they followed through on the promise to cover breakage due to adventitious damage. Withal, I wish they would let the user pay extra for overnight, or even 2-mean solar day shipping, so that I didn't get 2 weeks without the iPad. The one communications glitch was confusing, simply minor.

We tin recommend SquareTrade considering waiting two weeks is better than ownership a brand new iPad out-of-pocket or doing without.

Call up that SquareTrade doesn't reimburse cost of shipping or sales tax. Don't become with the $89 warranty with a deductible. Pay the $10 and go the full amount of the device if a merits gets filed.